Digital Marketing & Strategy

Know what to prioritise, and how your marketing should connect.

The problem

Your marketing is active, but the direction isn't clear.

You may already be investing in different marketing activities, but that does not always mean they are working together.

You may be unsure which channels deserve attention, whether your message is clear, or what should happen next.

The problem isn't always a lack of marketing. Sometimes, you need a clearer view of what matters most.

Our approach

A focused strategy built around your business

We review your audience, offer, customer journey, channels and available information. Then we create a focused plan around what your business actually needs.

Rather than starting with a fixed list of services, we look at the current situation first and identify the areas that should be prioritised. The resulting scope can also coordinate with other areas of your digital activity where needed.

What may be included

Depending on your business and agreed scope, the work may include:

Audience & Customer Review

Understand who you are trying to reach and how they move towards becoming a customer.

Offer & Message Direction

Review how the business and its offer are communicated to the people you want to reach.

Channel Priorities

Identify which marketing channels should receive attention based on your goals and available information.

Campaign Planning

Create a clearer direction for planned marketing campaigns.

Customer Journey Mapping

Look at the path from initial interest through to enquiry or other agreed action.

Measurement Plan

Identify the measures that matter for the work and how progress can be reviewed.

Coordination Across Services

Help connect relevant marketing activities so they support the same customer journey and business priorities.

Who is this for?

Digital Marketing & Strategy may suit an established business that:

  • Is already doing some form of digital marketing
  • Is unsure what to prioritise next
  • Has multiple marketing activities that do not feel connected
  • Wants a clearer view of its audience, offer and customer journey
  • Needs a focused plan rather than a list of unrelated services
  • Is willing to provide the information needed to understand the current situation

The right scope depends on the business, its goals, resources and current situation.

How we work

  1. 01

    Discover

    We learn about your business, audience, offer, goals and current digital activity.

  2. 02

    Diagnose

    We identify gaps, bottlenecks and areas that may need attention.

  3. 03

    Design the Scope

    We recommend the work that fits your business instead of automatically including every available service.

  4. 04

    Execute

    We put the agreed work into action with clear responsibilities and scope.

  5. 05

    Measure & Improve

    We review what is happening, report on the work and use available evidence to improve where appropriate.

How success may be measured

The right measures depend on the client and the agreed work. Possible measures may include:

  • Qualified enquiries
  • Booking rate
  • Response speed
  • Proposal rate

We choose relevant measures for each client rather than using the same measurement approach for every business.

What we need from you

To do the work effectively, you may need to provide:

  • Accurate business information
  • Account access
  • Approvals and feedback
  • Agreed budget
  • Content, images or product access where agreed
  • Legal and platform compliance
  • Timely decisions

What this service does not guarantee

A strategy gives your marketing clearer direction, but results also depend on your offer, market, budget, approvals and customer response. We do not promise:

  • Sales
  • A fixed result
  • That every OutputDM service will be included

The final scope, responsibilities and measures are agreed before work begins.

Frequently asked questions

Something else on your mind? Send an enquiry

Do I need every OutputDM service?

No. The approach is to understand your business first and recommend the work that fits your needs. The scope is customised rather than based on a fixed list of services.

Can you help if I already have a marketing team or other suppliers?

The right approach depends on the agreed scope. Digital Marketing & Strategy can help clarify priorities and coordinate relevant marketing activities where this forms part of the agreed work.

Will this guarantee more sales or enquiries?

No. Marketing results depend on factors outside OutputDM's control, including your offer, market, budget, approvals and customer response.

How do you decide what to prioritise?

We look at your audience, offer, customer journey, channels and available information before creating a focused plan.

How will we know whether the work is working?

Measures are chosen for each client based on the agreed work. Possible measures include qualified enquiries, booking rate, response speed and proposal rate.

Is pricing fixed?

No. Pricing and deliverables are customised around the business and agreed scope.

Ready to Make Your Marketing More Focused?

You don't need to do everything.

You need to know what matters, what connects, and what should happen next.