How We Work
Clear steps, clear terms, no surprises.
We agree on the scope, responsibilities, and measures before work begins. Then we report weekly and improve the work using available evidence.
The five steps
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01
Discover
Understand the business, offer, customer, current activity, resources, and problems.
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02
Diagnose
Find the biggest gaps. Decide what should and should not be prioritised.
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03
Design the scope
Agree on services, tasks, quantities, responsibilities, timing, costs, extra costs, and measurement.
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04
Execute
Complete the approved work. Use client-owned accounts where possible.
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05
Measure and improve
Report weekly. Explain decisions and changes. Improve the work using available evidence.
Who does what
Good results depend on both sides. These responsibilities are written into every proposal.
What the client must provide
- Correct business information
- Account access
- Agreed budget
- Approvals and feedback
- Content and assets where agreed
- Legal and platform compliance
- Timely decisions
What OutputDM must provide
- Clear scope
- Named contact person
- Weekly reporting
- Notice before any extra cost
- Clear technical escalation
- Work inside approved accounts and permissions
- No result guarantee
Commercial terms
Simple and the same for every client. Your proposal confirms the details.
Final scope, quantities and deadlines appear in the proposal. The CEO approves the final price and scope.
- Pricing
- Work and pricing are customised to your scope.
- Currencies
- PKR, USD or GBP
- Minimum term
- Three months for every contract.
- Payment
- In advance, before each work cycle begins.
- Advertising spend
- Separate from our fee and paid directly to the platform, from PKR 20,000 a month.
- Third-party costs
- Domain, hosting, tools, travel, printing and outside specialists are separate where applicable.
- Reviews
- Work is shared for approval before it goes live. The review process is set out in your proposal.
- Refunds
- No refunds. All payments are non-refundable.
- Ownership
- Completed work belongs to the client after full payment, subject to the agreement and third-party licences.
- Our role
- We provide marketing services only and are not involved in your business, products or transactions. Read the disclaimer
What we will never promise
Results also depend on the offer, market, budget, approvals, and client response, so we do not promise a fixed outcome.
- Guaranteed leads
- Guaranteed sales or revenue
- A fixed return on ad spend
- A particular search ranking
- Platform approval
- Fixed results within a fixed time
Complimentary Digital Growth & Lead Journey Review
Find out where your growth is leaking.
We manually review how your business is found, how people move from interest to enquiry, and how follow-up is organised. You receive a brief set of 3-5 priorities and an honest view of whether OutputDM can help.
